Account, profile, invoicing and payment
How to set up, log in and manage your Car Next Door user account and info about billing and payment
- Unsubscribe from marketing emails
- How do I log in or reset my password?
- Where is my personal information and licence photos stored?
- Where can I find the Car Next Door app and what does it do?
- Where can I see how many driving credits I have available?
- Making a complaint - our Dispute Resolution Policy
- How to pay an outstanding amount
- Why was I charged this amount for my trip?
- Where can I view my invoice?
- When will my $250 deposit be returned / pre-authorisation be released?
- My $250 deposit / pre-authorisation should have been returned
- What is a 'cancelled time' or 'unused time' charge?