Account, profile, invoicing and payment
How to set up, log in and manage your Car Next Door user account and info about billing and payment
- Making a complaint - our Dispute Resolution Policy
- Where is my personal information and licence photos stored?
- Car Next Door App - what it does and where to find it
- I can't log in / password reset or login not working / how to resume application
- Where can I see how many driving credits I have available?
- Where can I view my invoice?
- Why was I charged this amount for my trip?
- Have I been charged for the right distance? The odometer shows I drove fewer kilometres.
- How do I pay? Invoice info for Car Borrowers.
- Invoice info for car owners: your income and costs explained
- How and when will I get paid? Invoice / income / earnings info for car owners.