Roadside assistance - help with breakdown, flat tyre, flat battery and more

All cars listed with Car Next Door are covered by 24/7 Roadside Assist from NRMA. This is a free service to Car Next Door members. You can use it whether you are a borrower, or an owner driving your own car.

Roadside Assist will come to your car (usually within an hour) to help in the case of a flat tyre, dead battery, accident, or any other disabling vehicle problem.

It covers:

  • 24/7 mechanical repairs nationwide
  • Flat battery and battery replacement (however you need to pay for the cost of a new battery if one is required)
  • Lost, locked-in or damaged key assistance
  • Tyre changing help
  • Up to 20km free towing in metropolitan areas; and free towing to the nearest service centre in regional areas.

If you need Roadside Assist, please:

  • call us to let us know; and
  • follow the detailed instructions in this FAQ.

Tip for car owners:

If you already have roadside assistance when you list your car on the Car Next Door platform, you can cancel it to save some cash.

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