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The Fair Availability Policy

SHORT ANSWER:

Your vehicle needs to be available for at least 50% of the weekdays and 50% of the weekend days on average every month.

HERE'S HOW IT WORKS:

It costs Car Next Door approximately $120 a month to have a typical car on our platform. This includes insurance for your car, roadside assistance, and providing Fred (our in-car device). This is more than the $60/month membership fee.

We subsidise car owners because we are building our network and want to make it as easy as possible for you to try the service out.

However, there is not much point (either for you or for us) in having a car on the platform that is rarely or never available.

To be eligible for the $60/month membership fee, your car must be available for other members to rent during at least 50% of the weekdays and 50% of the weekend days during each calendar month.

This is the “Minimum Availability Level”. If your car’s availability is less than the Minimum Availability Level over a 3-month period, then we may charge you an additional $25 a month thereafter, until your car's availability increases, to partially offset the costs of having your car on the platform.

It is very unlikely that this extra charge will ever need to be levied because our average owner’s car is 80% available. We will provide you with a monthly summary that shows your car’s availability.

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