What should I do if a Borrower returns my car messy?

You are entitled to expect that Borrowers will return your car clean and tidy, in the state in which they would expect to pick it up. If a Borrower brings your car back messy, please contact them in the first instance to ask if they could clean it up. 

If you have no luck (or if it’s a really serious mess, or they have smoked in the car), please take a photo and email it to with details of the time and date you found the mess.


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