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How do I cancel my membership account or application?

Instead of cancelling your membership, we recommend that you change your rate plan to Featherweight. You won't pay any monthly fees, and you are only charged when you use the service. That way, you'll have the option of using a car whenever you need to, without the hassle of signing up again.

If you want to stop receiving our emails, just click 'unsubscribe' in any of the emails you've received from us. 

To switch to the free Featherweight plan, log in to your member account and edit your rate plan under the "Account" tab.

If:

  • you wish to cancel your membership permanently, please send an email to members@carnextdoor.com.au; or
  • you have started a membership application but no longer want to complete it, please send an email to support@carnextdoor.com.au.

 

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    Veronica Aguirre

    Bye

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