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How Can I Change my Rate Plan?

You can switch between the free Featherweight plan and the $19/month Heavyweight plan.

To do this, just log in to your account and select the rate plan you would like to be on.

If you are changing from Heavyweight to Featherweight, the change will take effect from the first day of the next month. This means that you will still receive the benefits of the Heavyweight plan (no booking fee and reduced excess) until the end of the month, but you will not be charged any further $19 plan fees.

If you are changing from Featherweight to Heavyweight, the change will take effect as soon as we collect payment from your card for the $19 monthly fee. 

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    Shelley Batten

    Hi, the link to the borrowers rate plan change request form is broken

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