Short answer:

You can switch between the free Featherweight plan and the $19/month Heavyweight plan at any time.

To do this, just log in to your account and select the rate plan you would like to be on under the 'Account Summary' section.

If you are changing from Heavyweight to Featherweight, the change will take effect from the first day of the next month. This means that you will still receive the benefits of the Heavyweight plan (no booking fee and reduced excess) until the end of the month, but you will not be charged any further $19 plan fees.

If you are changing from Featherweight to Heavyweight, the change will take effect as soon as we collect payment from your card for the $19 monthly fee.

Was this article helpful?
0 out of 1 found this helpful


1 comment
  • Hi, the link to the borrowers rate plan change request form is broken

Please sign in to leave a comment.