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How do I buy fuel?

Borrowers

There is a fuel card included in all Car Next Door vehicles. It's usually attached to a large plastic paddle to make it easy to find - check the glove box and centre console. 

You will need to take this card and your photo ID to the counter. 

When paying for fuel you'll need the PIN for the fuel card. You'll find this:

  • under 'Step 6 - Fuel Instructions' in the 'Your trips' section of the website or app, when you have an active booking; and
  • in the email you receive 15 minutes before your booking starts. 

Always check if the car takes petrol or diesel before you fill up!  

Also see: What to do if you can't find the fuel card

 

Owners

If you're a car owner refuelling your own car, please pay using your own cash or card rather than the fuel card (even though you are paying for both), simply because we have a limited credit limit on the fuel cards.

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