How do I write a review? How long do I have to write a review?

At the conclusion of each booking, the Car Owner and Borrower have 10 days to leave a review for each other. They will be available once both parties have left a review, or at the end of the 10 day period.

Borrowers and Owners can write:

  • A public review, available for other users to see
  • A private review, available only to the other party
  • A note to Car Next Door

For borrowers

A message will pop up inviting you to leave a review when you click ‘End Now’ at the end of your booking.

Alternatively, to review completed trips, you can log in and go to ‘Your Trips’ and select the trip for which you would like a leave a review. Click "View Details" and scroll to the bottom to see the review section.

For owners

Log in and go to Your cars. You will see a 'Pending reviews' tab with any borrower trips that you can review.

Alternatively, you can click on a completed trip from your vehicle's calendar and leave a review.

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