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When will my application be approved?

Your application will usually be processed within 3 business hours (9am to 6pm, 7 days a week).  During really busy periods - e.g. before a long weekend - it can take a bit longer. 

When will I hear back from Car Next Door about my application? 

If it's been more than 3 business hours since you submitted your application, please:

  • make sure that you've completed the online application and used a valid email address (no typos) - you should receive a confirmation email as soon as you successfully submit your application. 
  • check for any emails from Car Next Door requesting additional info - look in your spam or junk folder too!
  • make sure you've submitted any additional info or responses that we have asked for.

 

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